How Twitter Has Enhanced My Business…& Enriched My Life.

I remember reading about Twitter a few years ago in an alumni magazine from MIT…and
the speculation as to whether people would really use it…and find it useful…

I now talk regularly with people who have hundreds of thousands of followers,
as well as sometimes with people who wonder what Twitter is all about…and again,
whether it’s truly useful.

While many enjoy Twitter for personal use — a source of connecting with people and
exchanging ideas and interests — I also know many who seek to use it as a business tool.

As I sit here listening to a Mozart piano concerto on my i-pod while typing (a great way
to “tune out” a noisy environment and focus :)), I’ve found Twitter to be an amazing tool
for connecting, for creating new relationships – often with people I never would have “met”
otherwise – and for sharing resources and ideas. In addition, Twitter has been a direct tool
for expanding my business — though still through the process of connecting and the
exchange of ideas and resources rather than “advertising” or “marketing” through twitter.

So to begin, I’ve used Twitter as a tool to “meet” new people, and to begin
new relationships.

When I find someone with similar passions or interests, or who’s shared something
on twitter of particular interest or impact to me, I often see if I can at first
engage them by an exhange of “tweets”.

Next, periodically I reach out to a person and see if I can “meet” them briefly
by phone. This allows another level of connection beyond what can be established
in 140 character tweets, and adds another dimension to the exchange of tweets
in the future.

Here’s a few examples of where this practice has led…

Through Twitter I’ve had the privilege of “meeting” and then getting to know
Dr. Mollie Marti, periodically exchanging ideas and resources that impact both
our personal and professional lives, and in particular, I’ve had the chance to
get to know her mentor through her eyes via her wonderful book Walking With Justice,
which now has a special place in our family library, and from which I read
to my family periodically.

Next, when our daughter Emmanuelle recorded her song “Night of Our Lives”,
I found that sharing it with people I’d built a specific connection with on Twitter
led to its being shared well beyond my own circles (and many shared on Facebook
as well, which is a whole other arena for building connections).

Lastly, here’s two examples for how Twitter has directly helped me expand my business:

First, in the process of building relationships with people, I’ve been able to connect
some of them with solutions my business could offer that were of personal interest to
them.

Second, I’ve had the privilege of meeting Dr. Fern Kazlow (aka “Dr. K”). Our “paths”
crossed on Twitter, and after reading her story on the website she had at the time,
I decided she was someone I wanted to meet. So I picked up the phone and called
her directly.

Over the next few months we engaged in an ongoing business dialog which has since
developed into a major partnership, opening up a whole new world of people,
business connections, and experiences that have blessed us both…and many others
through us.

So there you have it — how Twitter has enhanced my business, and enriched my life.

I hope these brief examples may trigger some steps you can take, whether it’s with
Twitter, or some other mode of expanding your connections with people.  And a special
“thank you” to all the wonderful people who’ve crossed my path, and with whom I’ve
had a chance to personally connect both through & beyond Twitter.

I guess the bottom line is that behind every tool and piece of technology, remember
there’s a person…and it’s ultimately connecting with people…and building relationships
that lead to enriching each others’ lives…including our businesses if
we have one…that’s the greatest reward.

Enjoy!

Dr. Ben

P.S. If you’ve been using Twitter, feel free to share how you’ve used it and what
the biggest benefits you’ve found to be in the comments below – I look forward to
hearing from you!